The company behind SuperHospitality.

SHUUL Technologies builds SuperHospitality, an AI concierge and operations platform for hotels. Guests call, send a voice note or type - on WhatsApp or the hotel’s feature-rich web app, in their own language - and every request reaches the right person on shift with a deadline attached.

Voice + chat

Guest channels

Most

Indian and international languages

Nothing

For guests to install

SHUUL Technologies LLP

Hospitality software
Product SuperHospitality
Headquarters Pune, Maharashtra, India
Recognition DPIIT-recognised startup
Serving Hotels and resorts across India

“Every guest request answered, owned and closed - without new hardware, and without asking a guest to download anything.”

Built by people who have shipped software at scale.

Vinay Punera - Founder, SHUUL Technologies

Vinay founded SHUUL Technologies after more than a decade building large-scale software. He leads product and engineering at SuperHospitality, with a focus on voice AI that holds a natural conversation and only ever answers from what the hotel has approved.

Leadership

Product & engineering
10+ years building large-scale software systems
Natural voice AI - guests can talk over it and change their mind, as they would with a person
Proven in live hotels - in daily use with guests and hotel teams

“Software should feel effortless to the guest and dependable to the team running the hotel.”

Based in Pune, Maharashtra, India
Focus Voice AI and hotel operations

Recognition and backing

Recognised by the Government of India, supported by established startup programmes, and running in live hotels today.

Deployments

Running in live hotels

In daily use at partner hotels and resorts in India, handling real guest requests and the team work behind them.

Live commercial deployments
Government of India

DPIIT-recognised startup

Recognised under the Startup India initiative of the Department for Promotion of Industry and Internal Trade.

View certificate →
Founder community

Razorpay Rize

Member of Razorpay Rize, Razorpay’s programme for early-stage founders in India.

Member
Startup programmes

AWS Activate & Google for Startups

Selected for both programmes, which support early-stage companies with credits and technical guidance.

Programme member